Southwest Alters Cabin Service for Safer Landings
Southwest Airlines now begins cabin preparations at 18,000 feet to enhance safety amid turbulence risks. This change reflects its commitment to passenger and crew security.
Southwest Airlines is introducing a major policy change aimed at enhancing passenger safety during flights. Starting Wednesday, the airline will initiate cabin preparations for landing at 18,000 feet, a significant shift from the previous altitude of 10,000 feet. This adjustment, designed to mitigate the risks associated with in-flight turbulence, includes securing seat belts, stowing tray tables, and ensuring electronic devices are safely stored.
The decision follows two recent emergency landings involving Southwest flights in the Bay Area and aligns with the airline’s broader safety management strategy. A spokesperson emphasized that the policy reflects a collaboration with labor partners to prioritize crew and customer safety.
Southwest, a dominant player in the Bay Area’s aviation landscape, accounts for 83% of passenger traffic at Oakland International Airport and more than 50% at San Jose Mineta International Airport. At San Francisco International Airport, Southwest holds a smaller 5% market share.
This change comes as Southwest prepares for additional transformations, including an overhaul of its seating policy next year, upgraded Wi-Fi, enhanced in-seat power options, and redesigned cabins for improved comfort.